Shipments and Returns Shipping
Shipping:
Australia
Majestic International Corp Pty Ltd makes every effort to ensure your product is carefully packed and shipped in a safe and secure manner. We use TNT as the primary courier, they are our transporters of choice for orders up to 30kgs, TNT also provides additional security and online tracking options.
Office Location: Ashmore, QLD - Warehouse Location - Ashmore, QLD
Canada
Majestic Electronics Ltd makes every effort to ensure your product is carefully packed and shipped in a safe and secure manner. We use UPS as the primary courier, they are our transporters of choice for orders up to 30kgs, UPS also provides additional security and online tracking options.
Office Location: Toronto, ON - Warehouse Location - Toronto, ON
Europe
Majestic Electronics Ltd makes every effort to ensure your product is carefully packed and shipped in a safe and secure manner. We use DHL as the primary courier, they are our transporters of choice for orders up to 30kgs, DHL also provides additional security and online tracking options.
Office Location: London - Warehouse Location - Birmingham
New Zealand
Majestic Global NZ Ltd makes every effort to ensure your product is carefully packed and shipped in a safe and secure manner. We use Fastway as the primary courier, they are our transporters of choice for orders up to 25kgs, Fastway also provides additional security and online tracking options.
Office Location: Albany, Auckland - Warehouse Location - Auckland, Airport
United Kingdom
Majestic Electronics Limited makes every effort to ensure your product is carefully packed and shipped in a safe and secure manner. We use Parcelforce as the primary courier, they are our transporters of choice for orders up to 30kgs, Parcelfroce also provides additional security and online tracking options.
Office Location: London - Warehouse Location - Birmingham
USA
Majestic Global USA makes every effort to ensure your product is carefully packed and shipped in a safe and secure manner. We use Fedex as the primary courier, they are our transporters of choice for orders up to 30kgs, Fedex also provides additional security and online tracking options.
Office Location: Boca Raton, FL - Warehouse Location - Hudson, NH
Globally
For larger orders over 30kgs our courier of choice might be different depending on the volume size. Please note that none of our couriers deliver to post office boxes. It is important that you chose a delivery address in which someone will be able to accept and sign for the delivery.
Freight costs are always charged at the higher rate between the actual and cubic weight. All freight costs quoted on our website include all shipping, handling and insurance costs. All our products listed on this website are designed for Internet Online Orders Only; we do not have a pick up options available.
Returns Policy:
Majestic Electronics Global Policy is we will offer a 7 day return policy from date of purchase if the product is defective in any manner. All returns need to be emailed to returns@majesticelectronics.com for an authorisation number prior to return, without this authorisation number Majestic has the rights to charge an admin fee of 10% of the value of goods for processing.
Faulty or Damaged Goods:
Majestic Electronics Global Policy is we will replace the product within 7 days of date of purchase if the product was identified as damaged in transit (photos will be required with your email).
Refunds and Returns:
The conditions are that the product
1. Must be returned in the same packaging, in an “As New” condition.
2. All parts and accessories must be included. Any parts not included will be deducted from the credit.
3. You the customer pays the return freight.
4. The credit will not include your original freight charge – you will only be refunded the value of the product.